Privacy Policy 

 

Introduction

This policy explains how we, Maxpax Group Limited of Newent (“we,” “us” or “our”), collect, process, and store any personal data you provide to us when you contact us or interact with our website, Maxpax.uk. We are the data controller of your personal data.

This policy affects your legal rights, so please read it carefully. If you have any questions, contact us at info@maxpax.uk.

Personal Data We Collect

Our website is purely informational and does not allow users to create accounts or make purchases. We only collect personal data that you voluntarily provide, for example when you:

  • Contact us via email or our contact form;

  • Provide information for business inquiries or partnerships.

The personal data you provide may include your name, email address, phone number, company name, and any message or enquiry content.

All personal data you provide must be accurate and truthful.

Data We Automatically Collect

When you visit our website, we may automatically collect some technical information about your device and usage for analytical purposes. This may include:

  • Your IP address and browser type;

  • Device type, operating system, and settings;

  • Pages you visit and how you navigate the website.

This information is collected to help us understand how people use our website and to improve its performance. It is collected in an anonymized form and is not linked to your personal identity.

Cookies

Our website uses minimal cookies to ensure it functions correctly. These do not track your personal information and are only used for technical purposes (e.g., remembering preferences or ensuring forms work). You can disable cookies in your browser settings.

How We Use Your Data

We only use personal data that you provide to:

  • Respond to your inquiries or messages;

  • Communicate information about our company or products relevant to your enquiry;

  • Comply with legal obligations if required.

We do not use your data for marketing communications, account creation, or selling products.

Sharing Your Data

We will not sell, trade, or rent your personal data. We may share your information with trusted service providers who help us manage emails, IT systems, or legal/accounting matters.

We may also disclose personal data if required by law or to protect the rights, property, or safety of others.

Data Retention

We will retain personal data only as long as necessary to respond to your inquiry or as required by law. In general, we will retain personal data for 12 months after our last communication with you.

Security

We take reasonable technical and organizational measures to protect your personal data from loss, misuse, or unauthorized access. However, no system is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Request a copy of the personal data we hold about you;

  • Ask us to correct inaccurate or incomplete data;

  • Request deletion of your personal data.

To exercise these rights, contact us at info@maxpax.uk.

External Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Please check this page regularly to stay informed.

Governing Law

This policy is governed by the laws of England and Wales, and any disputes are subject to the exclusive jurisdiction of the English courts.